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What is your Return Policy?

Share details about your shipping policies, item returns, or customer service.We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

How do I make a return?

To start a return, you can contact us at If your return is accepted, we’ll send you a return confirmation, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at

Do you offer product repairs?

If the product is damaged, please contact us before the 30 day exchange window for a free exchange.


What is your shipping policy?

- Once you place your order, it will be shipped within 2 business days.

- We offer FREE SHIPPING on orders above $75.

How do I pick up in store?

If you choose "Pickup" at checkout, we will send you a message when your product is ready! It's that easy.

What shipping methods do you offer?

We work with reputable shipping companies like USPS, FEDEX, UPS. SImply choose your desired carrier at checkout.

Do you ship Internationally?

Yes we do! Our TECHNOSTATION reach is worldwide.


How do I check my order status?

1. You can visit this link and enter your order information for a real time status.

2. Once the order has been shipped, you will receive an email with the tracking number.

How do I locate my order number?

Your order number will be provided in the confirmation email after you place your order.

How do I update or cancel my order?

1. You can send us a Whatsapp message with your order number and we will take care of it for you. You can message us at (786) 393 - 0336.

2. You can also email us at INFO@TECHNOSTATIONUSA.COM and we would be happy to assist.


Do you have a promotions policy?

All "SALE" items are FINAL SALE. No refunds or exchanges are allowed on FINAL SALE items.


Do you offer gift cards?

Yes we do!

Can I add a gift message to my order?

simply add your gift message under "order notes" in the cart.

Do you offer gift wrapping?

Yes we do! ask for it under "Order Notes". They come in our beautiful turquoise premium bags.


What events does TECHNOSTATION host?

We host a piercing party every 2 months. We would love to host you at our next event! checkout our instagram @technostationusa to hear about our next piercing party.

What can I expect at a TECHNOSTATION event?

Expect to have a fun time with friends and family. Our piercing parties have been a success in our Miami community. We have beverages, food, and lovely environment. Hope to see you soon!

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